1. What’s your state license number?
Before you sign any agreements or make any payments, be sure that you are dealing with a state licensed contractor. You can verify this online or simply by asking the contractor for their licensing information.
2. May I see your certificate of insurance?
Verify your contractor’s insurance by asking for their insurance information and giving their insurance company a call to verify that information.
3. How long have you been in business?
As a property owner, it’s your job to ensure that you’re receiving the best possible care for your property. Choose a contractor who is local, who’s been around for more than 5 years, and who has a solid reputation.
4. What manufacturer certifications do you hold?
In the roofing industry, you’re going to want to see certifications from GAF, who is one of the largest roofing material manufacturers in the country, Owens Corning, Tamko, Gaco Western, DuroLast, Select ShingleMaster, and other popular roofing manufacturers.
5. Are you accredited by the BBB?
Be sure to check that your contractor is accredited by the Better Business Bureau. You can verify this by looking them up on the BBB’s website or by checking the contractor’s website for the BBB Accredited Contractors badge.
6. What professional organizations do you belong to?
Choose a contractor who is a member or is associated with professional roofing organizations like the NRCA (National Roofing Contractors Association) and HAAG Certifications.
7. May I speak with some recent references?
Any solid contractor will be more than happy to provide you with a list of references from their previous jobs. Don’t be afraid to ask your contractor for a list of 10-15 references on their most recent closed jobs, and give those references a call to hear their reviews.
Make sure your roofing contractor can answer all seven of these questions. Also check the contractor’s website and social media profiles.
A few more tips…
Don’t settle for the lowest bid
When it comes to an insurance claim, never settle with the lowest bid. In most cases you are wanting to find the most affordable option, when it comes to your roof, that’s not the case.
It is your insurance company’s duty to replace or repair your roof to the same or even better condition than it was previously.
When you look to go with the lowest bid, you’re most likely going to be going with the lowest quality. And when you’re deductible is the same regardless of quality, you want to make sure you’re getting the best.
Keep copies of all your paperwork
Be sure to keep a copy of any and all paperwork given to you during the claims process. This will help keep yourself and the contractor accountable in everything that is being pursued.
Choose a professional
Use your judgment when it comes to choosing the right roofing contractor. Make sure that they dress and act like a professional.
A professional contractor is going to be attentive to your needs, respectful of you and your property, and will keep your best interest in mind.