Britts Plaza
Atlanta, Georgia

Flat Roof Replacement for Hail Damage


Project Overview

Summary provided by video transcript.

What’s up everyone? My name is Taylor Bates. I’m with RestoreMasters. We’re over here in Snellville, Georgia at Britt’s Plaza doing a total reroof. Great thing about this insurance actually paid for the whole thing due to a hail and windstorm that came through here. Come on, let me show you the project.

So initially when I came out here to do my free inspection, I noticed there was four different types of roofing systems. We have PVC, ModBit, Shingle, and Metal. Let me show you what I found. Now during that first inspection, one of the tests we do is what’s called a 10-by-10 test square. It’s where we’re going to mark up as many hail hits as we can find within that area to see if insurance is the best option for them.

All right, here we are in the PVC portion of the test square. As you can see, we have over 71 hail hits within this small area. In order to go through insurance, we need eight to 12 hits. Not only were we able to get this plaza fully approved, but under the same policy, the owner owns these two residential properties and also this garage to my left, which all qualified for full roof replacements.

When inspecting PVC roofs for hail damage, we’re looking for this signature spiral swirl that’s only caused by hail.

Now, before we were able to start this project, we actually had to bring a crane out to remove a 60-foot antenna located right on this ModBit portion of the roof. When looking for hail damage to Modified-Bitumen, we’re looking for the granules to be impacted into the asphalt and fiberglass layer.


He came in and told me exactly what to expect, when the merchandise was going to come, how to reach him, what to expect, and if there’s any issues please let him know. But he just kind of went on a detailed situation from day one about what’s going to happen, and I believe literally in a couple of weeks after I met him for the first day, all the merchandise, all your equipment, all those things arrived and everything was barricaded safely. So he just told me everything was going to happen from that day.

Since renovation started on our roof, Mr. Baer was there every single day, literally ’til closing until he was usually the last one out. He made sure to let me know if any changes were going to happen, any kind of requests or issues that he might have, he would always come to me. We spoke on the phone, text message, or he would just call me but usually I see him across the street every single time.

One thing I really appreciated about what RestoreMasters did, especially with Baer who was our on-site manager, is they made sure that the section that they put for all their supplies, their equipment, everything like that was out the way and it did not interrupt our stores, the other vendors, daily operations. In case we have any more friends, family, business partners that ever needs some work done, whether it be construction, residential, commercial, anything like that, I’ll be very comfortable, very happy to just instantly recommend RestoreMasters. They just get the job done.

One of my biggest benefits, I believe were we just knew we were in good hands. We were very happy and definitely do it again.

Hey guys, we’re back at Britt’s Plaza. It’s been a couple weeks and the project is complete. Let’s go take a look. As you can see, we upgraded this roofing system to 60 mil TPO. This roofing system will be much more weather-resistant as well as save on their energy bill.

Thanks for watching. If you’d like to get a free inspection or just have your roof checked out, give us a call. I’m Taylor Bates with RestoreMasters and We Roof America.

Services Provided

Roof Wind Damage Repair • Roof Hail Damage RepairTPO Roofing • Gutters • Siding • HVAC • Exterior Construction

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Call → 800-400-ROOF

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    Building Restoration Services by RestoreMasters

    Storm Damage Restoration

    Disaster Cleanup

    Roof Emergency Sealing

    Shrink Wrap Roofing

    Roof Tarping

    Site Containment

    Emergency Board-up

    Debris Removal

    Hail Damage Repair

    Wind Damage Repair

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    Turnkey Restoration & Roofing in Atlanta, Georgia & Surrounding Areas

    Why RestoreMasters

    We bring properties back to life. Here's why owners & managers choose RestoreMasters for roofing, restoration & construction services.


    $50M Bonding Capacity


    Robust General Liability


    Disaster Response Teams


    Superior Restoration Results


    Operational Excellence


    Large Loss Claim Experts


    Insurance Approvals


    Inc. 5000 Company


    Top 100 Roofing Contractor

    Top 100 Roofing Contractor
    BBB A+ Rated Contractor
    Disaster Response Team

    We have been honored to work with several great companies, serving as the preferred national roofing & restoration contractor for a number of multi-location property owners. As part of our Master Service Agreement, we offer real-time monitoring and annual inspections, along with with priority response to following storm damage, including wind, hail and catastrophic damage.

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