Sanford Seacoast Regional Airport
Sanford, Maine

Airport & Fire Station Hail Damage Roofing & Siding

WATCH PROJECT VIDEO

Project Overview

Summary provided by video transcript.

Hey, guys. Kody Doerschel here, and today we’re at the Sanford Seacoast Regional Airport and the Sanford fire station, building both of these projects. Come on with me and let’s check it out.

So the reason that we’re out here building these projects today is there was a hailstorm that affected the area. The city tried to file a claim on their own and get those damages paid for by the insurance company. So usually I would tell you guys how we got here and how we got this job fully approved by the insurance company, but I think it would just sound a lot better coming from the airport manager herself.

ALLISON NAVIA (AIRPORT MANAGER)
The hailstorm hit back in last July. We had pretty substantial damage, it was unlike any hailstorm that we’ve seen in this area in a really long time. So we called our insurance company, had them come out, they did a full assessment on all the buildings that the municipality owns. And basically when they came back to us, they came back with a really, really small amount that they said that they would cover and they said that was eligible. But like I said, we don’t really have these types of storms very often. I wasn’t familiar with what hail damage looks like, or what we’re entitled to and what we’re not, and what our coverage was.

So that’s when we started talking to RestoreMasters, and you guys did a great job of educating us on what that damage looks like, what it means for later on down the road, and what our insurance really should be looking at to give us more coverage. So then we had subsequent meetings where we came out with the insurance company, they involved engineers, and we were able to get all of the repairs that we really needed to get the building back to square one again.

So based on your experience, would you recommend RestoreMasters to other commercial property owners?

ALLISON NAVIA (AIRPORT MANAGER)
Absolutely. From start to finish, everybody was very professional, super responsive. We went through and all the questions had been answered, the communication the entire time has been really great. It’s a very classy operation with the way that everything’s been handled construction-wise. So everything looks nice and neat and taken care of, and it’s happening just real nice and quick, so we’re super happy with the job so far. Yep, I would highly recommend it.

So now that we’ve discussed how we got to this job and how we got the job approved, let’s take a look at some of the work that’s going on. So now we’re up on the fire station. As you can see, the guys behind me are replacing the panels. But real briefly, I want to talk about how hail actually damages metal. When hail impacts your metal roofing system, what happens is it knocks off the clear coat finish and causes a micro fracture. Now that metal itself is exposed to the weather. Over time, rust will begin to form and cause leaks in the roofing system. And this is why the insurance carrier, once we’ve proven that there is damage, they want to replace the roof, because they don’t want further damage inside of your property. So on this particular project, the hailstorm occurred a little over a year ago, so we’re already beginning to see the rust form on the panels.

So now that we’ve checked out the roof, let me show you some of the other items that we got approved by the insurance. So along with the roof, the windows, the siding and the bay doors were also damaged from hail. We got those items fully approved, and as you can see, the windows and the siding have already been replaced, the bay doors are on order. But now that we’ve discussed the fire station, come with me and let’s check out some of the other buildings on the airport.

So on a project this size, and especially an airport, you want to have a staging area. The staging area is where all of your materials related to the job are going to go. This includes your dumpsters, your porta potties, your materials, and all other machineries that are required to get this job to full completion. But outside all of that, the staging area also helps keep the job site clean and safe, for both the workers and the customers here at the airport. So now we’re inside the job staging area, and I want to introduce you guys to Clint.

Hi, I’m Clint. I’m the job superintendent here at this project. My job is to make sure we have a clean and safe work environment, as well as keep quality up to our standards, and to make sure that we complete the job on time.

So the airport had a myriad of different roofing systems, including PBR panel, trapezoidal standing seam, and EPDM. So around the outside of these plates, where hail has struck it, you can see cuts or fractures, but they’re only visible on the back side. So when we met with the insurance company out here, we cut a small section of the roof out and showed them that there is actual damage from the hail. That allowed us to get this full flat roofing system paid for.

So if you own a commercial property, an airport, a school, a hospital, you want to make sure whatever contractor you’re selecting to use, you vet properly. Make sure they have the necessary licenses and insurances required to do a job of this size. All of our commercial clients vet us, and we pass with flying colors. So if you’ve experienced a hailstorm in your area and you’d like a free complimentary, no obligations report, give us a call or check us out on the web, restoremastersllc.com. We’d love to help you guys out. Hey, this is Kody. Thanks for tuning in. We’ll see you on the next job site.

Services Provided

The hailstorm hit back in last July. We had pretty substantial damage, it was unlike any hailstorm that we’ve seen in this area in a really long time. So we called our insurance company, had them come out, they did a full assessment on all the buildings that the municipality owns. And basically when they came back to us, they came back with a really, really small amount that they said that they would cover and they said that was eligible. But like I said, we don’t really have these types of storms very often. I wasn’t familiar with what hail damage looks like, or what we’re entitled to and what we’re not, and what our coverage was.

So that’s when we started talking to RestoreMasters, and you guys did a great job of educating us on what that damage looks like, what it means for later on down the road, and what our insurance really should be looking at to give us more coverage. So then we had subsequent meetings where we came out with the insurance company, they involved engineers, and we were able to get all of the repairs that we really needed to get the building back to square one again.

So based on your experience, would you recommend RestoreMasters to other commercial property owners?

Absolutely. From start to finish, everybody was very professional, super responsive. We went through and all the questions had been answered, the communication the entire time has been really great. It’s a very classy operation with the way that everything’s been handled construction-wise. So everything looks nice and neat and taken care of, and it’s happening just real nice and quick, so we’re super happy with the job so far. Yep, I would highly recommend it.

Allison Navia

Airport Manager

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