Shadow Mountain Shopping Center
Tulsa, Oklahoma

Hail Damage Full Roof Replacement


Project Overview

Summary provided by video transcript.

Hello, my name is Danny Grimes and I’m with RestoreMasters. We are a nationwide commercial restoration company. We’re here at Shadow Mountain in Tulsa, Oklahoma after a hailstorm that happened sometime back.

After the storm, we reached out to the owners to find out if they had done a damage assessment on the roof. We found out they hadn’t and were experiencing leaks around the building, so we offered do a free roof assessment for them. After we found the evidence that we needed for the damage, we suggested to the owners that they file a claim with their insurance company. This way, we could get a full restoration done, adjust the price of their deductible. Now, sometimes this can seem too good to be true, but the owner did a little research on our company and decided to move forward with the claim.

Any time that we do a full restoration on a roof, sometimes a couple obstacles that could get in our way. One of those obstacles with this roof is because of the age, there were several upgrades that needed to be done to bring this building back up to code. We’ve got Jeff Savant here with Alliance Electric, and he’s going to tell you what he’s done.

Right here, for instance, on this unit here, when we came to do our initial estimate, the disconnect was hanging off of the unit. The conduits were not strapped correctly, and then upon us doing the work, we found out that the actual conductors that went down to the panels that fed this unit were undersized and the circuit breakers were, too. So we had to go in, pull the old wire up, pulling the new code size conductors, put in the new circuit breakers in the panel, and put new fuses in the disconnect to meet code and pass the city inspections of work.

When we first visited the Shadow Mountain Shopping Center and came up on the roof, you’ll see what we found, which was a mishmash of probably many, many years of service people coming up here, putting electric on the roof, and not doing it per code, not getting it inspected. It works, but it will not pass the city inspection if an inspector found his way up here on this roof.

We installed it per code. We removed all this stuff off the roof, the separated conduits, the undersized conductors, the disconnects and resets falling off of the units, all replaced, all new, all put in per code, and the owner will be happy with the end result.

So when we’re doing a project like this, we want to make sure that we’ve got a couple great staging areas so we can make sure the stuff is out of the way and we can make sure the parking lot is nice and clean. People can get in and out of the property. They can get to the locations they need to without any problems.

Another factor on this project, we’ve had to move to night shift because of this Oklahoma heat.

One thing we look for when we’re out here doing a damage assessment is we check out the HVAC units, and as you can see, hail has hit these fins and has bent them inwards. This could cause a serious problem, because it won’t allow this HVAC unit to breathe. So it’s going to make this unit work twice as hard. What that’s going to do, it’s going to decrease the life of the unit and it’s going to increase your utility bill.

As we’re doing the damage assessment on the roof, these are some of the signs that we look for when we’re looking for damage. As you can tell, there are obvious signs that hail has struck this roof.

One thing we’re doing on this project as well is we are upgrading the roofing system. So as you can see, this is a modified bitumen system and this is a TPO membrane. So one thing that we do that’s a little different, as you can see, this TPO runs all the way up the wall and over the side, making it 100% waterproof. Most of the time, a lot of companies will just come up the wall, add a turn bar, and then just caulk it. So you can see how much different in water protection that’s going to offer you.

When we have completed the roof, our superintendent will go and probe the seams along the TPO here. What this does is it makes sure it has been adhered correctly. They’re manufactured certified to be able to do this, which allows you to get your 20 year NDL, no dollar limit warranty.

All right. To recap this project, we reached out to the owner after a major hail event to find out if he had had assessment done on his roof. Found out he hasn’t and had leaks going on in his roof. We went on the roof, did an assessment for him, found the evidence that we needed to do a insurance claim. After filing that claim and getting it bought, here we are building this roof.

And if you ever find yourself in need of an experienced contractor, please call RestoreMasters. We’re here to help. We roof America.

Services Provided

Hail Damage • Roof Hail Damage Repair • Emergency RoofingTPO Roofing • HVAC

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    Building Restoration Services by RestoreMasters

    Storm Damage Restoration

    Disaster Cleanup

    Roof Emergency Sealing

    Shrink Wrap Roofing

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    Site Containment

    Emergency Board-up

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    Why RestoreMasters

    We bring properties back to life. Here's why owners & managers choose RestoreMasters for roofing, restoration & construction services.


    $50M Bonding Capacity


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    We have been honored to work with several great companies, serving as the preferred national roofing & restoration contractor for a number of multi-location property owners. As part of our Master Service Agreement, we offer real-time monitoring and annual inspections, along with with priority response to following storm damage, including wind, hail and catastrophic damage.

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