The Suites at Fall Creek by Diamond Resorts
Branson, Missouri

Resort Roofing & Exterior Building Restoration

WATCH PROJECT VIDEO

Project Overview

Summary provided by video transcript.

Hey, thanks for joining us. My name’s Ryan. I’m here with Restore Masters. We’re currently working on this condominium complex in a popular vacation destination. In fact, there’s over 30 buildings in this complex we’re working on today. This is just one of many. This particular resort has locations all over the country that we service for their capital expenditure work. On this particular project, we’re looking at redoing their stairs and redoing the paint for their exterior. In any relationship, trust is important, but even more so experience. Sure, you want somebody that’s insured, vetted, licensed and has the crew that can handle the job, but you want somebody that’s done it before. We’ve done a number of these projects like this, from colleges, universities, resorts, hospitals, churches. You name it, we’ve handled it.

During a hailstorm, when a rock of ice impacts the roof or the roofing system, it causes a bruise, and unlike you and I, that bruise doesn’t heal. So with expansion and contraction, the top layer of granular starts to loosen and the underlayment starts to show. When that happens, just like a tire that would sit dry rotting allows infiltration of water. Once the water starts to deteriorate the roof system, the deterioration exponentially degrades faster as time goes on. We want to catch those problems before the system starts to degrade so that we can get you back in pre-storm condition.

Our customers are thankful that they chose us, not only for the quality of work that we do and provide, but the way that we do it. Now that I’ve told you a little bit about us, let’s take a look at this particular project, send you over to the staging area. Hey, Joe.

Thank you, Ryan. Joe Rios here with Restore Masters. We are at our material staging site a few yards from our build going on in the background. I am in charge of selecting the material that’s best suited for our projects. For this project, I’ve selected a TAMKO Heritage shingle. With our special techniques of installation, we install them with six nails. We’re able to offer them a 130 mile per hour wind rated warranty and a 10-year algae resistant warranty. For our projects, we use these dump trailers with soft rubber tires instead of the big, bulky roll off containers. We don’t want to damage the black top. These black tops are very expensive, so we want to make sure that we can access these dump trailers and get them out of the job site, in and out as most efficiently as possible. Now, back to Ryan.

Thanks, Joe. Matt Irvin here with Restore Masters. On this particular project, I’m in charge of the quality control and all the safety meetings that we’ll be having daily over in the project staging area. One of the first things we want to do on a project site is go over our checklist, make sure all the customer’s items are protected around the job site. Some of the things I check for are the AC units. We want to put a pallet on top and then a piece of plywood. We want to make sure no debris or anything is falling inside of the AC units. We want to check for any hazardous areas, the crew, also for any of the tenants that may be going up and down and into their rooms here.

On any given project, we’ll have between one and four quality control inspectors. Another thing that we’ll be doing here in the binder, we’ll be getting up on the roof systems, checking the installation patterns as well as nail placement of the shingles. We’ll be checking the building order in which we’re going and constantly updating the management here on site. We’re also here to keep a copy of each permit daily in case an inspector comes by, as well as the copy of the local city ordinance and licenses here. Back to you, Ryan.

So if you’ve had a storm in your area, please don’t hesitate to reach out to us. We do a 16-point complimentary inspection. Check us out online, RestoremastersLLC.com.

MR. JACOBSON (ASSISTANT CHIEF OF FACILITIES)

I am the Assistant Chief of Facilities here at the Suites of Fall Creek. I’ve been here for nine months now.

Have you had past issues with your roof?

We had a few of the buildings down in our lower portions where we had some minor leaks that were coming in through the roof prior to the hail storm that hit us.

How old was your roof?

It was about 10 years old.

How did you hear about RestoreMasters?

We’d heard through several people that we work closely with that RestoreMasters was a…they recommended them, so we reached out to them just to say, “Hey, let’s see what guys could do here.”

Why did you choose RestoreMasters?

We did our research. We did some background checking with other companies that had used them in the past. And every one of them we talked to highly recommended that we use RestoreMasters.

Would you recommend RestoreMasters?

Absolutely, in a heartbeat. Their professionalism, the extent and everything that they go through to make sure that everything is done correctly. And they are very quick at what they do. I am very surprised at how quickly they replace all the roofs on our property.

Services Provided

Roof Hail Damage RepairAsphalt Shingle Roofing • Gutters • Siding • Exterior Construction • Stairs & Railings • Exterior Painting

Additional Videos

I am the Assistant Chief of Facilities here at the Suites of Fall Creek. I’ve been here for nine months now.

Have you had past issues with your roof?

We had a few of the buildings down in our lower portions where we had some minor leaks that were coming in through the roof prior to the hail storm that hit us.

How old was your roof?

It was about 10 years old.

How did you hear about RestoreMasters?

We’d heard through several people that we work closely with that RestoreMasters was a…they recommended them, so we reached out to them just to say, “Hey, let’s see what guys could do here.”

Why did you choose RestoreMasters?

We did our research. We did some background checking with other companies that had used them in the past. And every one of them we talked to highly recommended that we use RestoreMasters.

Would you recommend RestoreMasters?

Absolutely, in a heartbeat. Their professionalism, the extent and everything that they go through to make sure that everything is done correctly. And they are very quick at what they do. I am very surprised at how quickly they replace all the roofs on our property.

Mr. Jacobson

Assistant Chief of Facilities

Call Now For Emergency Services

Call → 800-400-ROOF

Request an Inspection

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Building Restoration Services by RestoreMasters

    Storm Damage Restoration

    Disaster Cleanup

    Roof Emergency Sealing

    Shrink Wrap Roofing

    Roof Tarping

    Site Containment

    Emergency Board-up

    Debris Removal

    Hail Damage Repair

    Wind Damage Repair

    Commercial Roofing

    Residential Roofing

    Water Damage Mitigation

    Water Damage Restoration

    Fire Damage Restoration

    Mold Remediation

    Restoration Construction

    Windows & Doors

    Siding/Stucco Repair

    Flood Damage Repair

    Interior Construction

    Commercial Exterior

    Insurance Claims

    Insurance Restoration

    Why RestoreMasters

    We bring properties back to life. Here's why owners & managers choose RestoreMasters for roofing, restoration & construction services.

    R

    $50M Bonding Capacity

    R

    Robust General Liability

    R

    Disaster Response Teams

    R

    Superior Restoration Results

    R

    Operational Excellence

    R

    Large Loss Claim Experts

    R

    Insurance Approvals

    R

    Inc. 5000 Company

    R

    Top 100 Roofing Contractor

    Top 100 Roofing Contractor
    BBB A+ Rated Contractor
    Disaster Response Team

    We have been honored to work with several great companies, serving as the preferred national roofing & restoration contractor for a number of multi-location property owners. As part of our Master Service Agreement, we offer real-time monitoring and annual inspections, along with with priority response to following storm damage, including wind, hail and catastrophic damage.

    Ashley Homestore Guardian Manufacturing - Cocoa, FloridaShoreline Apartments - Tulsa, OklahomaCobblestone Apartments - Tulsa, OklahomaDiscovery Christian Church - Cocoa, FloridaWyndham Hotels & Resorts - Branson, MissouriThe Legends at Saint Johns - Augustine, FloridaCentral Baptist Church - Panama City Beach, FloridaNortheast Florida Safety Council